If someone replies stop to an SMS, will they also be unsubscribed from emails if their number and address are synced in the database? Does the same apply vice versa?
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Hello @EMMLancaster ,
They are counted as separate. So if a contact is subscribed for both SMS and email, if they were to unsubscribe from one, it wouldn't affect the other subscription.
Hello @EMMLancaster ,
They are counted as separate. So if a contact is subscribed for both SMS and email, if they were to unsubscribe from one, it wouldn't affect the other subscription.
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