All of the new updates with the Event section have created more problems than solutions. We are not receiving updates on any of the issues we present to the support team. They continue to say there's no ETA, but they’ll notify us when there’s a fix. I haven’t received an update on any of the issues I’ve sent over yet. Below are a list of the issues we’ve been experiencing: 1. The event lets multiple customers sign up with the same email address, as opposed to a unique email address per person. 2. Issue #1 causes the sign-up count to be off in the event list because it counts registrants signed up with the same email address as one person. For example, if 3 people sign up with the same email address, all 3 people count as 1 person in that count. 3. When I download a report, the new ticket feature creates duplicate information within the report so I have to go into it manually to delete the duplicate information. It also gives a lot of information in the report that is not needed. 4. The ticket feature should be optional. 5. Also, when we offer more than one ticket per registrant, it doesn’t capture individual registrant information. It just gives the option to copy the 1st registrant’s same information. 6. With the new custom report feature, when I try to select something in the Form Field section, it automatically selects to include the Ticket information, which we do not need. 7. The event registration count is off within the event, as well. When I click the event in the event list it shows in the overview that only 13/25 tickets have been "sold" but when I click on the tickets section the number changes to 14/25. 8. The landing page design is not user-friendly. I have to constantly fidget and play around with it to get extra images, text, etc. added. It picks and chooses what it wants to drag and drop. It also doesn’t help that I have to go back and forth between the event settings and the landing page settings to make certain changes. It should just be one fluid process.
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