I called and talked to a female rep who told me: "You have never been able to insert a video in CC except if it shows the entire dashboard of your Vimeo page. We exchanged a few views and THEN SHE HUNG UP!!. I fumed for awhile, then I realized I could make links with words and then I looked at the image insertion boxes and they allow you to connect links to the image. So I created an overlay image with a video triangle, inserted it with a hidden link, and it worked just fine.
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