Managing event attendees on Constant Contact can be a bit of a pain. Your system is OK for taking registrations. But with any live event anywhere, only about 60 per cent of registered people show up in my experience.
I get many e-mails from people saying they are no longer able to attend. You can try this process out for yourself, so many steps of logging into Constant Contact, going to the specific event, going to the page for list of orders, trying to search for the person, and then cancelling their attendance.
For the event itself I want a list of people's names and companies for making name badges. You make this quite difficult to export. Right now I can either only export name + email, or export full information as a csv, which when opened in Excel often gives one registrant two lines, so I have to delete half of the lines.
Then if someone does not show up, I would like an easy way to record that they did not attend. All i can do is 'cancel' their attendance as above. So I don't have any record of whether they informed me in advance they could not attend, or just did not show up.
Finally I would like to use Constant Contact as my data management system of registrants for past events, and your system is not so useful for this. We have different categories of attendees (speakers, sponsors, paying delegates from suppliers, free delegates from buyers). There is no easy way to record this, other than by asking people to register by purchasing a different 'ticket'.
One more point, I dislike that you force me to charge delegates a booking fee if they want to pay by credit card. So I have to create a confusing option where delegates (who would normally pay) can register free on Constant Contact and are told they will get an invoice from our company later.
