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Erica Messenger
·Director, Community & Advocacy

Directors Tip: The Unsung Power of Peer Feedback in Marketing

As small business owners and non-profit leaders, you wear many hats. Marketing, in particular, can feel like a constantly evolving puzzle. You're trying new strategies, crafting messages, and analyzing results, often in a vacuum. But what if one of your most powerful marketing tools isn't a new platform or a trending tactic, but rather the collective wisdom of your peers?

We often talk about networking for leads or partnerships, but its value for feedback and growth in marketing is truly unsung. Imagine you’ve just drafted a new email campaign, refined your website’s call to action, or planned a social media series. Who better to offer fresh eyes and honest critiques than someone who truly understands your world?

Your peers — other small business owners and non-profit leaders — face similar challenges. They grapple with limited budgets, tight timelines, and the need to stand out. They’ve likely tried the strategies you're considering and learned lessons the hard way. Swapping insights isn't about competition; it's about mutual uplift.

Think about it:

  • Did that headline grab their attention?

  • Is your message clear and compelling from an outside perspective?

  • Have they found success with a similar outreach method?

Getting feedback from someone outside your immediate team helps you spot blind spots, refine your messaging and discover innovative approaches you might not have considered. It’s like having a mini focus group that truly "gets" your unique operational context.

So, as you refine your marketing efforts, actively seek out these connections. Join local business associations, engage in online communities (like ours here at Constant Contact) or attend industry events. Don't just exchange business cards; build genuine relationships where honest, constructive feedback is welcomed and given. The insights you gain could be the missing piece to unlocking your next big marketing win.


Discussion Question:

What's one marketing challenge you're currently facing where a fresh perspective from a peer could make a real difference?


06/25/2025
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