Updated single email reporting now available!

Good morning all,

I’m happy to announce that the Reporting team has released our updated single email reporting page to all customers! You may know this as the “Reporting tab” that you can access when looking at a Sent email's details.

Here are some of the highlights!

  • A brand-new way to monitor your email’s performance with our Sankey diagram. It lets you follow your email's progress after it's sent! You can see how many messages have been delivered or bounced, then how many of those delivered messages have been opened or clicked. You can continue to access your metrics reports by clicking on the counts under the chart (just like you did on the old page).

  • Look at the Engagement section to see what content in your email is performing the best, with breakdowns of individual links. If you’re on one of our newer plans, you’ll also have access to a heatmap that will show you where the clicks in your email are concentrated.

  • The updated Audience and History sections give you a breakdown of what kinds of devices your contacts are using to open and click on your email, as well as when your email was sent (and to how many contacts). If you use something like Resend to Non-openers at a future date, those sends will show up here.

The updated tab is available to all customers as of this morning (though it may take about 15-20 minutes for the update show up in your account). Please let us know if you have any feedback!


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