Authentication Error

0 Votes



I am attempting to authenticate by using postman but I am running into an issue. When I run the request, I receive a "200" response, but it is all HTML and does not include an error. Is there something glaring that I am doing wrong? Thanks in advance.


Original GET request:{myclientid}&redirect_uri=ht...



Campaign Contributor

i think you need to actually go to this url in your browser instead of calling it with postman  
next steps are done via api call but first you need to go to the url and authorize the application 

0 Votes

I have authorized the application but am stilling running into the issue. Any other ideas?

0 Votes

Hello JeffreyS801,


Thank you for reaching out to Constant Contact API Developer Support. My team is here to assist outside software developers with questions about building into Constant Contact's API.


The initial authorization request screen and redirect can only be accessed/authorized via a browser window. After a user successfully grants your application access to their data, Constant Contact redirects the user to your chosen redirect URI and appends the authorization code and state values (and optional scope values), as query parameters.


To get started with the V3 API, you’ll want to start by going through the V3 API OAuth2 Authorization Code Flow. Please note, after step 1, you should set up step 4 before proceeding, because the authorization code from steps 2 and 3 only has a lifespan of 5 minutes.


V3 API OAuth2 Authorization Code Flow


Once you have your first set of tokens, you’ll want to set the access token and the refresh token as values for corresponding variables in your application, so that when your program runs through step 8 of the OAuth2 Authorization Code Flow to get the new set of tokens it can assign the updated values to those variables to maintain an authenticated connection.


You can either have the application refresh the tokens on a timer based on the life of the access token (access token lifetime is a static 24 hours), or you can check to see if the access token is still active before each submission, and then use the refresh token to generate a new set of tokens if not.


In order to parse the JWT access token for the expiration date/time and/or granted scopes, I'd suggest looking for a standalone JWT decoder tool or setting up a decoder within your program’s code so that it can programmatically verify the remaining lifetime of the access token before attempting to refresh.


[3rd party resource] JWT Decoder Tool Examples:


[3rd party resource] Epoch & Unix Timestamp Conversion Tool Example:


If you want your application to parse the JWT programmatically in your program’s code (the example we currently offer in the documentation is only in Java at this time), you can find instructions online regarding how to do this in different languages.


The OpenID Foundation maintains a list of libraries implementing JWT and JOSE specs, which may be a good starting point. Their list can be found here:

Once authentication is set up, and you’re able to complete Step 8 (Refresh the Access Token), you can then use your current Access Token variable value to make calls to the API endpoints.


Please have a look and let us know if you have any other questions!



John B.
API Support Specialist
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