Are you ready to take your Constant Contact skills from meh to marvelous? Our team of expert trainers will have you going from a newbie to a confident pro in no time.
Welcome to the ultimate knowledge buffet, aka our "Ask a Trainer" sessions. Our team of product prodigies and training gurus are standing by to serve up some serious assistance, with a side of wit and charm. No need to be shy, these sessions are open to all Constant Contact customers.
Session support hours
Monday to Friday (M-F)
11:00AM - 4:00PM Eastern Time (ET)
What to Expect
Explore the amazing features and functionalities of Constant Contact in depth.
Got any burning "How Do I" inquiries regarding our product? Bring 'em on, we've got answers for days. Don't be shy, we won't judge.
Get help and pro tips from our experienced trainers, at warp speed.
FAQ
There is no need to register. You can simply join by clicking on the active link.
Yes, you can join at any time between 11:00 AM - 4:00 PM Eastern Time (ET). If you join before 11AM or after 4PM ET, we ask you to sit and wait patiently until the link is active again. Bathroom breaks allowed.
If you’re reading this, you could just scroll back to the top and click ‘Join Now,’ otherwise follow these steps to access the Google Meeting through your Constant Contact account:
- Log in to your Constant Contact account.
- Click on the Question Mark icon located in the upper right corner.
- Select "Access New Customer Hub" under “Learning Resources.”
- Click “Join Now” shown on the Customer Hub banner.
You can ask any "How Do I" questions related to using Constant Contact. Our trainers are here to help you with any challenges you might be facing.
For example, “How do I upload my contacts?” or “How do I schedule my email to share on social media?”
There is no limit. Feel free to ask as many questions as you need during the session. We politely ask you not drive our trainers to their breaking point.
Yes, these are group sessions, so other customers may be present. This can also be a great opportunity to learn from others' questions. Collaborative learning is the new black.
If your question is about technical support or requires troubleshooting (e.g., break/fix issues), we recommend contacting our support team directly. Our "Ask a Trainer" sessions are best suited for "How Do I" questions and general usage tips.
If you are unable to attend, you can always refer to our Help Center for detailed articles and tutorials, or contact our support team for assistance. Or come back during the next scheduled session!