Cannot integrate Constant Contact with Integraly. What is Okta and how do I get an admin account?

[BradH350]

Our team is attempting to connect a webform to constant contact. We are using the service integrately.com. While attempting to connect between integrately.com and constant contact, we receive an error regarding the redirect uri.

Integrately.com support provides instructions for this - we are told to login into okta.com. , where we can get app integration information.

We have not used this service or heard of it before. Yet, it accepts our Constant Contact login information. We are prompted to set up 2FA, which we do, are then able to login to Okta.com. However, none of the features ( such as a list of apps ) is available. We are told to contact my administrator.

How do we move forward from here?

[Courtney_E]

Hello BradH350, 

Thank you for reaching out to Constant Contact API Developer Support. My team is here to assist outside software developers with questions about building into Constant Contact's API.

It sounds like you may be trying to use a 3rd-party app that is asking you for an API Key with a specific Redirect URI. Usually an application developer will generate their own API Key that lets their app integrate with Constant Contact, however some developers require you to provide them with an API Key. Since this process was designed to be done by the app developers themselves, it can be confusing for end users to find or generate this information.

We have two different versions of our API, so the steps you take to generate an API key will depend on what version of our API the integration you are looking to connect with uses, as they are created through different platforms and are not cross compatible.

If the app you are using is asking you for an API Key and Secret, then it most likely utilizes our V3 API.  Your 3rd party integration may also provide you with the Redirect URI to add to your key. Follow steps 1-3 at the following link.: https://v3.developer.constantcontact.com/api_guide/apps_create.html

If you are still running into issues, or the steps don't match the instructions that you are following, please send us a link to or copy of the instructions that you were provided so that we can try to provide additional insight. 

You can reach our team directly/securely via email at webservices@constantcontact.com

Please have a look and let us know if you have any other questions!