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Developer working with API, need to test "schedule" function

MaV37
Rookie
0 Votes

Hi! I am a developer supporting some clients using Constant Contact. I have my own "Free" constant contact account to do testing while I'm developing/debugging (before I deploy to my clients). I would like to test something based a a campaign being 'scheduled'. But unfortunately, I cannot make a scheduled campaign (it requires an upgrade). Please kindly consider allowing limited access to "premium features" like scheduling a campaign.....for developers. Perhaps you could do it based on a threshold of "less than 10 subscribers" or something. Or with auto-populated content (that we cannot customize....so that it's clear we are not going to abuse the premium features). Thanks!

3 REPLIES 3
Caleb_A
Employee
0 Votes

Hello,

 

My name is Caleb and I am a member of Constant Contact's API Developer Support.

 

Upon reviewing your account it appears that you are already making use of our non-expiring trial accounts which are meant for developers to use as a testing environment. I have also found that your account has only sent to 10 out of the total allowance of 100 contacts. Based on this, your account should still be capable of scheduling campaigns and does not require any type of an upgrade.

 

Are you receiving any type of an error message when attempting to schedule campaigns through the API or are you attempting to schedule these through the user interface directly? If you are receiving an error message while attempting to schedule through the API then please be sure to follow up with us by sending an email to 'webservices@constantcontact.com' with any example payloads as well as any example error messages that you are receiving. If you are receiving the error message while scheduling through the site itself then please refer to our support team at 866-289-2101.


Regards,

Caleb A.
API Support Specialist

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marya90
Rookie
0 Votes

Hi Caleb,

 

I have a similar issue. I am a developer and using a free account. I want my app to work for segments however when I select Segments at the top of the page it tells me I have to upgrade. I can scroll down to the CREATE SEGMENT button but nothing happens.

 

Mary

Courtney_E
Moderator
0 Votes

Hello Mary,

 

Thank you for reaching out to Constant Contact API Developer Support. My team is here to assist outside software developers with questions about building into Constant Contact's API.

 

It looks like the account you are testing with may be an expired trial account. While a trial is active, it should have access to the segments tool. 

 

More info about trial accounts here:

 

Constant Contact free trial
https://knowledgebase.constantcontact.com/articles/KnowledgeBase/5549-constant-contact-free-trial

 

In order to test with segments via the API without creating a paid account or upgrading your existing trial account, you can just create a new trial account (which will be "active" for 30 days) using a different email address.

 

Please have a look and let us know if you have any other questions!

 

You can also reach our team directly/securely via email at webservices@constantcontact.com and reference case #33015905.


Regards,

Courtney E.
Tier II API Support Engineer

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