Inline Signup form conflict with current version of jquery

QuinnB
Rookie
0 Votes

Hello,

I have been trying to implement a signup form one of our sites and ran into an issue where I would get some Javascript Errors due to what seems to be a conflict with jQuery 3, which is the current version of jQuery. Once I rolled back to jQuery 2 I was able to render the form fine. If that is what is happening, I would request this be updated to support stable jQuery, as it is obviously very prevalent on the web.

 

Thanks for your time,

jeff

3 REPLIES 3
Courtney_E
Moderator
0 Votes

Hello QuinnB,

 

Thank you for reaching out to Constant Contact API Developer Support. My team is here to assist outside software developers with questions about building into Constant Contact's API.

 

It looks like you are having an issue with one of our standard inline forms, rather than an issue connecting or developing a 3rd party integration using our API.

 

I’m going to escalate this case to one of our support specialists so that they can follow up directly regarding the errors you are getting when using our inline form. They should be in touch within 4 business days. Otherwise, for immediate assistance, or if you’d like a callback/email from them at a certain day/time you can call our support line at 866-289-2101 and reference case # 29069695.


Regards,

Courtney E.
Tier II API Support Engineer

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PDI1979
Rookie
0 Votes

QuinnB,  Did anyone ever get back to you on this issue or did you resolve yourself?  I am having the same problem.  Thanks.

John__B
Moderator
0 Votes

Hello PDI1979,

 

Thank you for reaching out to Constant Contact API Developer Support. My team is here to assist outside software developers with questions about building into Constant Contact's API.

 

It looks like you are having an issue with one of our standard inline forms, rather than an issue connecting or developing a 3rd party integration using our API.

 

I’m going to escalate this case to one of our support specialists so that they can follow up directly regarding the errors you are getting when using our inline form. They should be in touch within 4 business days. Otherwise, for immediate assistance, or if you’d like a callback/email from them at a certain day/time you can call our support line at 866-289-2101 and reference case #29339439.

 

Regards,


John B.
API Support Specialist
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.
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