Need some test accounts

Campaign Collaborator
0 Votes

Hi Team,


We need some test accounts for our QA testing which will has old password(unsecure password) and after login it will ask to change password ( to test existing customers behavior).


Can you provide us 2-3 test accounts for the same purpose.


We had tried creating new accounts but its has secure password and not shows change password option.


Can you let us know in which scenarios it will ask customer to change  password after login. 


0 Votes

Hello user4960333,


Thank you for reaching out to Constant Contact API Developer Support.


In addition to our minimum password criteria our system performs several checks and balances to ensure our customer's passwords are secure, unique, and not easily guessed. If the user encounters the password update prompt while logging in, the password entered must have failed one of these checks and would need to be updated. Our system prevents us from intentionally setting up an account which does not pass these checks. 


This appears to be a follow up on a previous inquiry which was responded to in an email thread on November 11th, 2021. The issue that your application is encountering appears to be due to an unsupported Web Browser control configuration rather than an issue with the password update flow. If you have updated your Web Browser control based on a supported Web Browser, there should be no issues completing the password update flow.


For a list of currently supported Web Browsers, I am including a support article below:


If you have any additional questions or concerns, please feel free to respond to the original email thread from November 11th or respond to this post and we will reply as soon as possible. You can also contact us directly via email at , and reference case number 29168555.


John B.
API Support Specialist
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