Trouble Creating OAuth Connection to Qualtrics

[user650611]

I am attempting to create an OAuth connection to Constant Contact using Qualtric's "Web Service task" but I am receiving the following error when attempting to create the connection:

400

Bad Request

Your request resulted in an error. The 'redirect_uri' parameter must be a Login redirect URI in the client app settings: https://prod-ctct-admin.okta.com/admin/app/oidc_client/instance/0oa1z7waxgtYbPLaQ0h8#tab-general

Identity Provider: Unknown, Error Code: invalid_request

Here are the settings I’m using on Qualtric's side of things:

In my Constant Contact application, I have set the redirect URI to “https://pdx1.qualtrics.com/oauth-client-service/redirect” as suggested in their documentation.

Any ideas or is Qualtric's Web Service just not compatible with Constant Contact's OAuth implemenation?

[Courtney_E · Accepted solution]

Hello user650611,

Thank you for reaching out to Constant Contact API Developer Support. My team is here to assist outside software developers with questions about building into Constant Contact's API.

It looks like the failed authorization attempts are using a different redirect URI than the ones that you have saved within your key's settings. Try changing "pdx1" in your redirect URI to "utah".

If the issue persists, please feel free to reach our team directly/securely via email at webservices@constantcontact.com referencing case #32950598.

Please have a look and let us know if you have any other questions!