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Due to an issue with YouTube, inserting videos in your emails is showing an error. Until they are able to resolve this issue, we recommend using a different video hosting service. We will continue to monitor this outage and update you as we have more information.

Poor Support

0 Votes

Poor Support

I have called 2 times to upgrade my plan and have been directed to leave a message and expect a return call. As a paying subscriber I expect to reach a person every time I call during normal business hours.
2 Comments
Moderator

Hi @KennyW42  thank you for sharing this feedback on our Support. I apologize you were unable to connect as easily as you should! What time and which department were you calling? The good news is you can also upgrade your account to Email Plus directly in your account.

CTCT Employee
Status changed to: Open Questions