Have a question about Constant Contact's features and functionality? Get instant help from our knowledgeable trainers.
Our "Ask a Trainer" sessions are designed to provide you with immediate, expert assistance with any "How Do I" questions you have about using Constant Contact. These sessions are hosted by our knowledgeable trainers and are available to all Constant Contact customers.
How to join
Join directly by clicking the following link
Support hours
Monday to Friday (M-F)
11:00AM - 4:00PM Eastern Time (ET)
What to Expect
Learn more about the features and functionalities of Constant Contact.
Ask any "How Do I" questions related to using Constant Contact.
Get instant help and pro tips from our experienced trainers.
FAQ
No registration is required. Simply join the session during the scheduled times.
Yes, you can join at any time between 11:00 AM - 4:00 PM Eastern Time (ET).
Follow these steps to access the Google Meeting through your Constant Contact account:
- Log in to your Constant Contact account.
- Click on the Question Mark icon located in the upper right corner.
- Select "Access New Customer Hub" under “Learning Resources.”
- Click “Join Now” shown on the Customer Hub banner.
You can ask any "How Do I" questions related to using Constant Contact. Our trainers are here to help you with any challenges you might be facing.
There is no limit. Feel free to ask as many questions as you need during the session.
Yes, these are group sessions, so there may be other customers present. This can be a great opportunity to learn from others' questions as well.
If your question is about technical support or requires troubleshooting (e.g., break/fix issues), we recommend contacting our support team directly. Our "Ask a Trainer" sessions are best suited for "How Do I" questions and general usage tips.
If you are unable to attend, you can always refer to our Help Center for detailed articles and tutorials, or contact our support team for assistance.