Hello @LauraS046 ,
When I checked the website linked in your emails, I wasn't finding the sign up form you mentioned, but when I checked the direct link for your legacy landing page, it showed the address correctly on my end. So I'm wondering if it's possibly a connectivity-related error, where the info is getting blocked out by some extension or another element on the receiving end. Was this missing info issue occurring on multiple devices or on other networks for you?
Ultimately, I'd advise utilizing the more up-to-date landing page sign up forms, available through the Sign Up form tab and in your Campaigns tab.
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William A
Community & Social Media Support
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