Billing question


Billing question

We have cancelled our account and just received a receipt for this month's payment.


Please credit our account charges to our credit card.










Hi @DanielB388


Thank you for reaching out to the Community! I took a peek at your account and can see you were able to schedule your account to be canceled. I apologize for any confusion there may be with the recent charges you have received. For your account security we would be unable to authorize any billing changes through our Community. Because of this, I suggest reaching out to our Billing Support directly for your credit refund requests.

Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.