Jun 26, 2019 9:33:29 AM
UPDATED: March 2018
Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are not able to remove the entire footer from your emails.
If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.
If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.
Please let us know if you have any other questions. Thanks.
If you would like to request the logo to be removed from your footer, please post a comment in this thread here so that our support team can assist you.
You've started automatically including your Constant Contact logo at the bottom of emails with a "Try It Free" link. I am not happy about this and if you don't stop this new practice, I will be cancelling my service and going with another provider. Kindly remove this logo ASAP.
You should NOT force customers to have to call tech support in order to have that removed. It's obnoxious and if I am paying for your service I should not be obligated to advertise for you!! Which is exactly what you are doing to people.
The only way to remove it is to call tech support which is a ridiculous waste of your customers time!
Not a great way to start a new account I have to say.
It appears that your request to remove the Constant Contact logo from the footer was posted twice. I just wanted to follow-up to this particular post and confirm that it was indeed removed. Please let us know if you need any further assistance!
I checked your account and it looks like we were already able to take care of this for you. My apologies we didn't get a timely reply to this posting. Please let us know if you need any further assistance!
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