About Samantha_O

Hello everyone,  We received an updated on this issue and wanted to make sure that we kept everyone on this thread up to date on the latest information. We have been working with Office 365 and have confirmed they have made some changes on their side to resolve this problem for our mutual customers.  If you are still seeing this issue, it will likely be resolved very soon.    Our teams are still keeping track of any additional reports, so if you are still experiencing issues please let us know. Also, please note if you have requested a notification when this is resolved, that is still currently pending. We will wait until we are confident that this has been completely resolved and the update is available to all of our customers. We thank you for your patience while our teams continue to work on this.  ... View more

Hello everyone,    We want to thank you all for reaching out to us and relaying your concerns about this issue. We wanted to give you a little more insight into what is happening from our end and what we are doing to work towards a resolution. Our Mail Operations team has looked into the tracking links that we use (r20.rs6) to ensure that there is not a larger issue with the urls, and we are happy to report that there are no other URL scanning services that are blocking the links. This means that this issue is only appearing for some people who are using Office 365, not all Office 365 users. Our Standards and ISP Relations team has been working with the Office 365 folks to fix this for our mutual customers.  While we do not have a resolution or a timeframe for a resolution currently, we did want to let you know about a couple of things about this:  If you are a system admin, you can report the issue here to Microsoft. Please note, the following link does require system admin access, so while this may not be you, there could be someone else in your organization who might be able to assist you with reporting the issue to Microsoft. This helps to prioritize the issue with the Office 365 team in order to expedite a resolution from their side.  If you have not reached out to our support team, we can also track this on our end. For all of the customers who have posted so far in the Community, your accounts have been tracked as running into this issue. While our teams are already working on the issue, this will help us to know the whole impact across all of our customers. We can also set up notifications for any customers who would like to know when this is marked as fully resolved by our teams. If you would like a notification, you can post a reply here asking to be notified.  We understand that the delivery of your emails, as well as the ability to take action and direct your audience to your website or any other URL, is pertinent to your business. We will continue working on this issue internally as well as with the Office 365 team until we have a resolution. As we have any additional information on this, we are happy to share here in this Community thread.      ... View more

Hello @MelissaV,    I am sorry that the badges are not showing up. I am looking into it and working to resolve it now. I'll post here when it is all fixed (should be within a few business days).    ... View more

Hello!    The badges show on your profile in the Community. If you click on your Community avatar in the top right of the Community (if you do not see your avatar you may need to login to your Constant Contact account) ten you can click My Profile. You will see the badges displayed on this page and there will be a view all to see more badges. These badges are to show your activity from your account and within the Community.   If you have any other questions, please let me know.  ... View more

Glad to hear you are all set @CAHumanServices! Let us know if there are any other questions.  ... View more

Hello @Friends_of_Freeman_Station!  I wanted to post here to let you know that the Community will not allow you to vote on your own ideas. Don't worry though, all other users can still vote on your idea, and you submitting the idea counts as your "vote" for the topic.      ... View more

Hello @JeremyR3,    There is not a way to resend a confirmation email through our system. What you can do is send them a link to your sign up form, which should allow them to add themselves to your account. Here is some more information on getting the link to your sign up form.    Let us know if there's anything else we can assist you with.    Thanks,  ... View more

Hello @DavidK5023 @RickO62   Thank you for the feedback.  I have moved your posts to our feedback area, so that your comments can be counted as "Votes" for this idea. By moving your post this has greater visibility to our product teams on what features our customers are asking for.       Thanks,    Samantha ... View more

Hello @MarkK20,    Thank you for posting your feedback about this pop up. I have moved it to an area where we have a few other posts about this as well, so that is has the best visibility by the people who need to see it.       Thanks,  ... View more

Hello @AmirN6,    At this time this featured has been removed from Constant Contact, and will not work as intended with the code that was given previously.   ... View more

Hello @CommunicationWorks,    Thank you for passing along this feedback.  You can remove the word "Information" from the registration form by editing the Form and changing the section label.     This is available in the last step of the event set up when creating your event or by editing a live event.  You will want to click to Edit Fields under Customize Registration Form.     Then down the left hand side go to the last section (this is typically the guest information).  You can then change the Section Label and remove the word "Information" ... View more

Hello @abrighterworldinc,    It looks like the browser you may be using is Firefox.  This has a built in Dictionary and will spell check text that take up more than 1 line.  If you are not seeing red underlined text that you know to be misspelled in Firefox, then I would suggest consulting Firefox's help menu.  There are some circumstances where a dictionary might not have been installed with your browser, so it would need to be done manually to use the browser's spell check.  There is also the option of using an add on or extension for spell check purposes.     In regards to the Case that you have open, I could not find an open case from April in the account you posted under.  Could this be under another account?  If you know the account that it is under you can login to that account and update the Case with a Comment asking for more information.  If you are not familiar with how to do that you can login to the account and click help.  Then down the right side of the page click to Review my support history.  From there you can search your open cases and add a new comment.     ... View more