Hello @markk235,    Thank you for replying here. Since the original topic of this thread in the Community was focused on removing the footer completely, this is what I thought your feedback was on. I apologize for my misunderstanding.    In regards to removing the logo from the footer, I will make sure that this feedback gets sent along to our teams. I also wanted to mention that we have a thread for requesting that within the Community here in our Support Forums. We can get that removed that for paying accounts and we usually get back to responses in that thread pretty quickly.    If there is anything else that we can assist with, please feel free to reach out.  ... View more

Hello @markk235,    Thank you for providing your feedback about this. We do not allow customers to edit the footer in their accounts, as there are legal restrictions and requirements for any email sent through a product like ours. In order to ensure that these specific details remain in the footer of an account, we do not allow any edits unless they come from a member of our team who is trained on the requirements we have as well as those set by various legislation. For more information on some of the legal requirements, please see this information about the CAN-SPAM Act.    We are sorry to hear that you wish to cancel your account; however, our billing team will be able to help you process this request on your account. Once you can get in touch with our billing team, it should only take a couple of minutes. I do apologize for the wait time that you are experiencing. If you wish to try again later when it may not be as busy, here is how you can get in touch with our billing team directly.  ... View more

Hello,    If you would like to request the logo to be removed from your footer, please post a comment in this thread here so that our support team can assist you.      Thanks,    Samantha ... View more

Hello @PlusT,    I have removed the logo for you in your account. If you are currently logged in you will need to log out and then back in to see this change. This will be effective for all draft campaigns in your account and any new emails that are created.    If you have any questions, please let us know.    Have a great day!  ... View more

Hello @ShayD,    The logo has been removed from your account. If you are logged in right now, you might need to log out and then back in to see this change. This will remove the logo from any drafts and for campaigns created in the future within your account.      Thanks,  ... View more

Hello @PeterM4,    I took a look at your account and it appears the logo is already removed in your account. Can you try logging out and then back in to your account to see if you are still seeing the logo please?  If you are still seeing the logo can you tell me where you are seeing it, so that I can take a closer look for you?        Thanks,      ... View more