Can Somebody Remove the Constant Contact Banner from My Signature?

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ScottW6976
Occasional Participant

Can Somebody Remove the Constant Contact Banner from My Signature?

I need someone to remove it from my emails. I understand that it can't be removed by me for some reason. Please do so immediately. 

 

If you have any questions, simply email them to my account and I will respond quickly. 

 

Thanks.

1 ACCEPTED SOLUTION
David_J
Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.

David J

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Top Answer
David_J
Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.


1,259 REPLIES 1,259
JenniferZ705
Participant

We would also like the Constant Contact logo removed from the footer of all of our emails and campaigns. 

Hello @JenniferZ705,

 

Thank you for reaching out to the Community! I was able to remove the logo. Please refresh your screen and you will see that it is gone! Thanks. 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

I would also like the constant contact logo removed from all my account's footers as well, thank you. 

Hello @KarenS1557. The logo was removed from your footer. You may have to close out of your draft and go back in to see the change.


Caitlin M.
Community Manager
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
AriL13
Participant

We would like the Constant Contact logo/banner removed from the footer area (signature) of all of our emails and campaigns. 

 

Greatly appreciated.

 

Thank you

Hello @AriL13 ,

 

I got our logo removed from your account's footer. You should see this reflected in all emails you're working on. This won’t retroactively apply to emails that have already been sent out, as the logo was part of the coding received in your contacts' inboxes. However, resends of already sent emails should exclude the logo, just as new emails will.


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William D
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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user462189
Participant

Hi there, I am from Hong Kong.  Please help delete Constant Contact logo on the footer of email.  I have settled the payment already.  Due to different time zone, it's not available for me to call your sales representative/have live chat during working hours. Your soonest reply is highly appreciated!

Hello @user462189. It looks like you reached out to our chat support who was able to remove the logo for you. Feel free to reach out if you have any follow up questions!


Caitlin M.
Community Manager
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
user084327
Participant

Hi,

 

I am new user and looking for advice or support to remove the Constant Contact logo and company details from the emails our contacts receive, can anyone tell me how to remove these items?

 

thanks

Jamie Tilley

Hello @user084327 ,

 

I got our logo removed from your account's footer. You should see this reflected in all emails you're working on. This won’t retroactively apply to emails that have already been sent out, as the logo was part of the coding received in your contacts' inboxes. However, any upcoming resends of already sent emails should exclude the logo, just as new emails will.

 

If you need to have "Constant Contact Data Notice" wording changed to something more standard such as "Privacy Policy" or "Our Provider's Privacy Policies," you can call our regular Support line to get an opp submitted to the coding team to make these specialized changes.


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William D
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
ElizaFromBleecker
Occasional Participant

Can someone please assist me with removing this permanently from my emails? I can not wait for Monday and for the phone assistance hours. 

Any help will very much appreciated. 

 

 

Hello @ElizaFromBleecker,

 

Thank you for reaching out to the Community! Please check your email campaigns, as the logo should be gone now. Thanks! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
ElizaFromBleecker
Occasional Participant

Thank you!

PaytonB91
Participant

Hi, could you please remove the Constant Contact Logo from the footer of our emails since we have a paid account? I know the footer is required, but I just would like to remove the Constant Contact marketing banner. Thank you for your assistance.

 

Screen Shot 2021-10-20 at 3.10.47 PM.png

Hello @PaytonB91 ,

 

I got our logo removed from your account's footer. You should see this reflected in all emails you're working on. This won’t retroactively apply to emails that have already been sent out, as the logo was part of the coding received in your contacts' inboxes. However, any upcoming resends of already sent emails should exclude the logo, just as new emails will.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William D
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
LloydW6
Consulting & Training

Hi, 

My manager has requested that we remove the Constant Contact Logo footer in our emails, please do so. 

Thank you,

Lloyd

Hello @LloydW6 ,

 

I got our logo removed from your account's footer. You should see this reflected in all emails you're working on. This won’t retroactively apply to emails that have already been sent out, as the logo was part of the coding received in your contacts' inboxes. However, any upcoming resends of already sent emails should exclude the logo, just as new emails will.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William D
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
DharmaK5
Participant

How can i remove the Constant Contact Logo from the bottom of the email?

 

Hello @DharmaK5 ,

 

I got our logo removed from your account's footer. You should see this reflected in all emails you're working on. This won’t retroactively apply to emails that have already been sent out, as the logo was part of the coding received in your contacts' inboxes. However, any upcoming resends of already sent emails should exclude the logo, just as new emails will.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William D
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
ChelseaA538
Participant

Hi, could you please remove the Constant Contact Logo from the footer of our emails? I know the footer is required, but I just would like to remove the Constant Contact marketing banner. Thank you for your assistance.

Hello @ChelseaA538 ,

 

I got our logo removed from your account's footer. You should see this reflected in all emails you're working on. This won’t retroactively apply to emails that have already been sent out, as the logo was part of the coding received in your contacts' inboxes. However, any upcoming resends of already sent emails should exclude the logo, just as new emails will.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William D
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.