Can't connect to server r20.rs6.net

JamesH2655
Participant

Can't connect to server r20.rs6.net

I get marketing emails with follow-up links.

When I follow the link, I get:

Can't connect to server r20.rs6.net

3 REPLIES 3
William_D
Moderator

Hello @JamesH2655 ,

 

It sounds like you're running a pop-up / ad blocker, VPN, or some other security program that won't let our links work. Please go through this article on safelisting our domains.

 

Additionally, you can always call our support lines or message us on social media if you need to get in touch with us, rather than make a trial account. If you don't plan to use our services for marketing in the future, I can submit your trial for cancellation, if that's what you wish.


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William D
Community & Social Media Support
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Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.

I'm afraid not. I tried opening the same link(s) in Chrome, which does not have a pop-up blocker with the same result.

I also whitelisted the domain in Sophos, again with no luck.

In that case you'll need to reach out to your IT, or someone with the ability to troubleshoot live with you. Since these aren't links for emails you've created through us, we won't be able to screenshare or troubleshoot further with you.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William D
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.