We’re sorry to hear that Constant Contact wasn’t a good fit for you. As long as you have not activated your Trial Account or added a credit card on file your Trial will close automatically after the trial period ends. If there is anything else we can assist with please do not hesitate to ask.
Cancellations requests generally can be made by phone with our Billing Support. However because you reached out to the Community we can also submit your cancellation request for you as well. In these cases our team will follow-up directly by email. So please make sure the contact email on the account is set to your best contact information!
Thank you for bringing this to our attention! I apologize you are receiving these calls from our Sales Department. This is not the experience we want our users to have. With that said, I can see your account is still under our trial period. These free trials run out in 60 days. After the 60 days have passed you do not have to use your account any further if you do not wish to do so. The account will than no longer be active. In the meantime we have updated the contact preferences on your account to stop these calls.
Though we're sorry to see you go we have submitted your cancellation request to our Billing Support. A member of this team will review this request and email you directly with any updates. Please let us know if there is anything else we can assist with in the meantime!
Thanks for following up with us on this cancellation request. I have taken a closer look and can see your account was successfully canceled. Thank you for having been our customer, and should you ever need our service or assistance again please don’t hesitate to reach out!
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