I also didn't want to purchase the inbox preview. It was a complete mistake to purchase it, could I please get the $10 refund? I didn't realize it required a purchase until I clicked the purchase button.
Thank you for reaching out to us! I understand that you mistakenly added the Inbox Preview to your account. In order for that to be taken off your account we would need you to call in and speak with one of our billing reps. For account security we cannot discuss cancellations publicly. Please let us know if you need any further assistance.
Thank you for reaching out to us on the Community! I am so sorry that you were charged for the Inbox Preview if it was not an intentional purchase. I will create a case to our billing team and Inbox Preview will be removed within the next 2 business days from your account. Thank you for letting us know about this.
I'm sorry Inbox Preview didn't work out for you. I've submitted a request for refund to Billing Support, and this feature will be removed from your account within the next two business days.
We're sorry for any confusion about this. The Inbox Preview feature can be added directly from within your account, or a Customer Support representative can add it to your account at your request. Please let us know if you have any additional questions as it has now been removed from your account.
As we cannot discuss billing issues on this forum, I created a case for you for that refund. Thank you!
Whether you’re looking for someone to help guide your marketing or do it for you, we have plans to meet your budget and needs.Explore Plans
We want to hear from customers like you about your favorite features and how they have helped your business or organization. Tell us by answering a few questions in...Read More