Remove the Constant Contact logo from campaign footer

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ScottW6976
Occasional Participant

I need someone to remove it from my emails. I understand that it can't be removed by me for some reason. Please do so immediately. 

 

If you have any questions, simply email them to my account and I will respond quickly. 

 

Thanks.

1 ACCEPTED SOLUTION
David_J
Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.

David J

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Top Answer
David_J
Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.


1,305 REPLIES 1,305

Hi @DavidH306,

 

Thank you for reaching out to us through the Community. I have successfully removed the Constant Contact logo from your footer. Let me know if you need assistance with anything else. 

Lucas_D
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media.  Download this guide and learn how you can achieve great results with email marketing
MelissaC7
Regular Participant

Dear Constant Contact: I would like the "Constant Contact Logo" removed from the footer of our e-mails.

Thank you

Hello @MelissaC7,

 

Thank you for reaching out to the Community with this request. The next time you login to your account it will be removed from all future mailings.


Nick S.
Social Media & Content Manager

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
MelissaC7
Regular Participant

I don't see an "Accepted Solution" button, but thank you for your help!

Please remove the "Constant contact Logo" from our emails.

 

Thank you

KevinH3826
Participant

Can you please remove the Constanct Contact logo in my footer from all emails please?

Hello @KevinH3826. Since you are a paying customer, I was able to remove the Constant Contact logo from your account. This logo will not appear in any future campaigns that will be sent out.

--

Caitlin M.
Community Manager

I need the logo in the footer removed from my account as well.

Hello @JEFFB579. I have removed the Constant Contact logo from your footer. All future mailings you send out will not include our logo. 

--

Caitlin M.
Community Manager
NehaS69
Regular Participant

Hey Support Team,

 

I have an upgraded account and I would like the Constant Contact logo to be removed from by email footers please.

 

I look forward to a prompt reply,

 

Best wishes,

Neha 

Hello @NehaS69. I have removed the Constant Contact logo from your footer. All future campaigns that will be sent out will not include the logo.

--

Caitlin M.
Community Manager
RobertB2878
Participant

I would also like the "Constant Contact" logo removed from my footer.

Hello @RobertB2878. I have removed the Constant Contact logo from your footer. All current drafts and future campaigns sent out will not have the logo. You may have to log out and log back into your account to see this.

--

Caitlin M.
Community Manager
AKIRAK0
Participant

I would like to have the log removed from my footer as well.

Hello @AKIRAK0. It looks like someone from our Support team was able to remove the Constant Contact logo from your footer already. Let us know if you need any more assistance. 

--

Caitlin M.
Community Manager
ErminC
Participant

Hello,

 

 

I have send two e-mails to your support team and I did not received any answer so far. Also I called couple times but no one answered.

 

The logo of constantcontact is making my emails not nice and I want to delete them but I can't do that in my account (I dont know why there is no option to enable or disable it). 

 

Thank you.

Hello @ErminC. Our Support department was closed over the weekend and on Monday in recognition of New Years Day. I do see that you emailed us regarding this request as well. I have removed the Constant Contact logo from your footer and all current drafts and future campaigns that will be sent out will not have the logo in your footer. I did also close your email cases so you will not get a response from our Email Support team. Please let us know if you need any further assistance.

--

Caitlin M.
Community Manager
JeffreyB53
Participant
Thought we paid to have this done one time...

Hello @JeffreyB53,

 

I see that you spoke with one of our Support representatives about this via chat. The Constant Contant logo should no longer in the account now. If you need any additional assistance, feel free to reach back out any time.

Jonathan Rich
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!
The_BOGA
Participant
Please remove the Constant Contact logo and the "Try it for FREE" tag line from our email footers Thank you

Hello @The_BOGA,

 

I would be more than happy to help you out with that. Please log out of your Constant Contact account then log back in. You will see that the Constant Contact logo has been removed from your footer.

Jordan E
Community & Social Media Support


If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!
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