don't want the sneak preview

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Frequent Visitor

don't want the sneak preview

Hello - I clicked on the sneak preview feature not knowing I would be instantly billed. Can you please remove this feature from my account and refund me the billed amount?

1 REPLY 1
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Moderator

Re: don't want the sneak preview

Hello @katherineM5 ,

 

To make sure you get assisted, I went ahead and got your case submitted to billing to review the cancellation and refund requests. Please be aware it may take longer than the normal 1-2 business days for a response, depending on the size of their queue. For a quicker response, you may wish to call them directly.


William D
Community & Social Media Support

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