How to Leverage Shopify in your Marketing

Account Reviews

0 Votes
I believe account reviews are a great idea. However to be billed during a review period, and then encounter 30+ minute hold times during business hours is a JOKE. Who compensates us for waiting on hold for an hour to only be disconnected
1 Comment
Frankie_P
Moderator
Status changed to: Closed - No Action

Hi @DavidS73563 thank you for sharing this feedback with us! We apologize this is the experience you've had with our account review process. We can submit a call back request to the appropriate team on your behalf. We ask that you email us at social_support(at)constantcontact(dot)com from a verified account email address with your username, contact name, phone number, and email address. Please keep in mind these call back requests do have a turnaround of up to 48 business hours.

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