Buttons on the billing screen not clear

0 Votes

Hi:

I just made a six-month billing payment, and got billed twice.  I'm certain that "it is probably user error."  :smileyface:

It would be very helpful to have a button that says something more like "make payment" instead of "edit billing plan."  Then, from there, have the options.  It would be clearer and simpler, in my opinion.

 

Thanks

BB

2 Comments
Frankie_P
Moderator

Hi @WizVent

 

In alliance with our Idea Guidelines, feedback regarding our billing policies will not be open for discussion here in the Community. Discussion of billing policies are best suited for our billing teams as they can often be specific to individual accounts or involve sensitive information. Please see our article containing our Prepayment Guidelines for information surrounding how prepayment works.

Frankie_P
Moderator
Status changed to: Closed - Does Not Meet Idea Requirements
 
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