Editor Slowness

0 Votes

I agree, after using Constant Contact for over 7 years, this new editor is lousy.  So slow to respond and my productivity is drastically reduced.  Just to import a photo is now many more steps...why??  I add a text box, start to type and nothing happens.  I have to wait about 45 seconds for my type to show up and then editing it is even slower.  Not satisfied at all. 

Status changed to: Gathering Information

Hi @JodiL884 


Because your post is different from the original thread you commented on we have moved it into an idea of its own. We apologize for the experience you're having working in your account. The in editor slowness you are experiencing is not something all users experience and does have to be troubleshooted on a case by case basis. With that said, what browser are you working in? Do you have this same experience in a different browser or a private/incognito window? Are you copying previously sent campaigns and updating these copies? Or are you inserting brand new text blocks?


As for inserting images - what are the steps you're taking to import a photo? How would you expect to do it instead?

Status changed to: Closed - No Action

Because we have not heard back from you, we are going to close this idea. This doesn't mean that we aren't listening to your feedback! Please feel free to comment or vote on any of the other open ideas to let us know what you would like to see.

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