Mobile Click To Call

With this day and age, I would think that most people check their emails from their mobile phone. Your system does not allow to add a href for a phone number example: (333) 444-5555 I get an invalid url error and it will not let me save my changes. Please let me know if you update your system in the future. Thank you!

Top Answer

Mobile phone numbers are clickable in campaigns as long as they are formatted in the appropriate format. However, some email clients do not allow for this capability and we do not have the ability to override this setting. We will be marking this as implemented as it's available through our CPE editor.

Campaign Collaborator
It would be nice to add a button in the mobile friendly newsletter so that people can call you directly by just tapping that button. Must be possible, think I have seen it elsewhere...
Status changed to: New

Thanks for your feedback! If you input a phone number in a regular text area, some email inboxes will automatically convert the number into a clickable link (iPhones will do this).

There is currently no way to "link" text to make a phone call. With so many emails being read on mobile, a sender should have the option to create a button that says "Call Now"...when clicked the number would auto-dial or appear "ready-to-dial" on a mobile device, much like Google Ads. Buttons are known to engage readers more than text. The addition of this function would likely increase customer interaction.
Marketing Legend

When working on a mobile template, it would be nice to have a guaranteed way to make phone numbers work as dialable links in the email. Please consider having an option to "insert dialable phone number" hyper link available to the user when working on the emails. Please see my attached images to see where this could be done.


I am suggesting this as it is difficult to get the option to work correctly across all available options. For instance, those who are working on fully custom HTML or XHTML it works , but NOT within your builtin editors on your mobile templates.




Thank you very much for your consideration.

Eric Henao

Encon Safety Products

Campaign Contributor




Now that we're more-less using the mobile friendly templates, I think it would be great that the recievers should be able to click on my phone # and it should automatically dial. or the sender should have an option to create a botton, "call now" 

Your support has always been A+++++ Your new system SUCKS... Took me 5 mins to talk to someone!
Is it possible to add a link to a phone number for people to call directly from their mobile device?

 Agree! This should be a feature.

Constant Contact Partner

This would be great!

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