Issue: User can not add themselves to an additional list at CC without navigating to the bottom of a mailing, clicking update profile and add to the list which they want. In this one-click world, users don't do that. The other alternative is for the CC account holder to manually add them. This removes power / control from the user and introduces manual or additional development automation work (e.g. Zapier).
1). User / consumer can not easily add themselves to a new CC list integrated into a sales / business flow if their email is already in the CC account. One list wonder, breaks our biz.
2). Requires us to do 3rd party automation to manage and maintain lists. Manual updates too labor intensive and error prone.
3). Constant Contact by requiring manual / automated updates doesn't allow the CC account holder to honor GDPR in a easy flor where the user can manage being added to additional lists.
User is a post grad student taking an online course. Built into the end of the Course A is an option to sign up for "CC List A" which is specific to completing that course. On the first run, students email is correctly added to List A. User takes a second course online, Course B. At the end of Course B, the user has the ability to sign up for "CC List B" which is specific to that course.
User is able to self manage and sign up for CC List B after they have already added their email to CC List A.
User sign-up for CC List B, fails. No notification displays on page. There is no "error" look up available to see fails at CC. Just darkness. The user thinks they have successfully signed up for the list. It's been rejected. The CC account holder has no idea of the sign up and failure.