front end vs back end

My integrations - seen from the backend by your support team - are not visible on the front end "connected integrations". This means as your customer, when I have an issue with an integrated software, I have to call your support team to find out if the connection is still valid. It would be helpful to see all integrations on the 'connected' menu.
4 Comments
Frankie_P
Moderator

Hi @TMurrayBLI

 

What is the integrations you're not seeing display in your account? Does it appear as an option in the Marketplace under the Integrations tab of your account?

Frankie_P
Moderator
Status changed to: Open Questions
 
Caitlin_M
Administrator
Status changed to: Gathering Information

We are leaving this post open for a period of time to better understand your needs. If you are able to provide the information that Frankie was looking for, this will help us bring your concerns to the correct team.

Frankie_P
Moderator
Status changed to: Closed - Not Enough Information

Thank you for taking the time to post in the Community. We haven't heard back from you so we are going to close this idea. This doesn't mean that we aren't listening to your feedback! Please feel free to comment or vote on any of the other open ideas to let us know what you would like to see.

Updates
Introducing our new Feedback area

Our Feedback board is changing! From updated statuses to clearer processes, we're working to improve the conversation between you and our Product teams

Visit the Blog
Upcoming Webinars
Feb 29
Crafting the Right Content Mix: Ideas to Inspire Your Digital Marketing
2PM - 3PM EST
Announcements
What's New?

See the latest Constant Contact product release notes and updates.

Learn More