I would like to export the contacts in a segment, and include Company in that export. But I am only allowed to include first and last name, email, and date added. It would be very useful to be able to include any of the contacts' fields.
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While I really like the idea of adding a productto my email from my Shopify Store using the Shopify "Add Product" block, I dont want the product price to be included. I never include product prices in my emails, as I want my subscribers to visit my website to see the price. It would be great if we could remove the product price from the Shopify product import
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Right now we can only have one contact receive registration notifications for an event. We really do need to be able to have the option to add more then one contact as multiple people need to see when there is a registration for a particular event. This should be pretty easy to do.
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hello
i have communicated this a million times on the phone and nothing has changed. i am, like many of your users, an entrepreneur. when i am on hold, music or silence is preferred over the woman who will NOT STOP REMINDING YOU about tools services etc. her talking is disruptive when I am trying to work while on hold. Please turn her off. I don't understand why you think her constant talking is helpful - it's ENOUGH! I'm on hold for over 15 minutes and she keeps talking! Play music. Simple and not intrusive. Thanks
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There should be a feature where you can get a list of all your suspended contacts so you can reach out their companies to see who the correct email address is to send things to going forward.
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Right now when I have my mailing list pop up appear on the website, I can't specify which page types it appears on. This is an issue as the 15 second delay in it popping up overrides any other attempted click throughs, so when someone lands on my homepage, they are not able to click through to any articles until after the pop up appears.
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Please add a searchable option for emails that appear when you select "quicksend." Perform International is a group travel company. We currently have 50+ groups traveling in 2023 with anywhere from 10-300 travelers with each group. Each group receives multiple group emails about their trip between when they register and their departure date. When someone registers for a trip after several group emails have already been sent, or asks that a group message be resent to them, we literally have to scroll through hundreds of emails to find the one we want to quicksend. This is very time consuming. It would be SO helpful if we could search by campaign name or even folders. Thank you for considering this option.
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Having to go to customer support to remove YOUR logo on a paid account
This is plain BS. I set up multiple drip campaigns which took a ton of time and then the owner of my company said he wanted the CC logo removed from them. I serached and saw I had to contact customer service to get it out of the email footer. So I did and the answer I got from the CSR was that it will only apply to NEW emails. Anything "already sent out" wouldn't change. I have email campaigns set to deliver but they haven't "already been sent out" but I was informed that once a series/campaign/drip sequence is live "there's nothing you can do" and I would have to cancel the entire sequence and rebuild it. BONKERS!!!
This doesn't feel like its a technical issue but a BS hurdle you've put in place to ensure your logo is sent out in emails from PAYING customers.
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Would be great if could rename survey results after email marketing campaign email blast sent out for multiple choice question surveys. Results on mobile app all show up as campaign/forms/response. Hard to tell which campaign total answers are for example; Yes, No or Maybe.
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It would be helpful to be able to manually enter/import contacts from a previous SMS marketing platform. Also, it would be helpful to apply different columns to tags. Also, the character count seems drastically lower than other SMS marketing platforms. I'm hardly able to include text with emojis and images. These are crucial features we appreciate from our previous platform but only made the switch since its easier to have everything in one place and we are able to segment campaigns by tags.
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I would love for the fields to be more complex in the landing pages and forms. It would be good for clients to select from checkboxes, for example. It would also be nice to be able to edit custom fields while I am creating the form/page instead of having to do all of that in the contacts area.
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I have spent 5 hours trying to rewind a mistake I made by adding every email in the account to an email list by clicking the checkbox on the Contacts page. Could you add a "Are you sure?" alert or have the checkboxes just click that page, not the entire list. Thanks.
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Tagging other accounts in posts rarely works, especially in LinkedIn and Facebook. After I publish my posts, I have to open them in the native applications and edit them to get the account tags to work properly. Also, I should be able to add posts to a campaign. For example, today I sent a series of posts to promote a news article. Next week, I plan to send "in case you missed it" posts to promote the same article. All of these posts should be part of the same campaign.
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If you could chose your own font and how to style the wording (bold, italicize, underline) when developing your landing page, that would be ideal.
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It would be nice to be able to click a button for "create another post" after scheduling a post, rather than having to click the main Social header to reload the page. That would enable the user to stay on the same page.
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It would be great to be able to access the bounceback emails that are received by Constant Contact for two reasons: 1) It's much easier to send the detail of those bounceback emails to IT departments at recipient organizations that are blocking or refusing to deliver the email. In my experience IT departments often request this. 2) If it's an out of office reply I like to see the bounceback email because sometimes the message is, "this person is on maternity leave or extended absense," or "this person has left the organization." It helps with keeping my email list clean/up-to-date.
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To start, I must click twice to get a single space between words! That alone has me frustrated to no end. I also cannot change the border color and was suggested to start from scratch. That would add hours to something that took me a short amount of time. Please let me know how to go back to the original formatting interface.
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