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Amanda_S.
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Unleash your inner rockstar at House of Guitars in Rochester, NY—a rock 'n' roll museum like no other. They sell guitars, host live performances, offer lessons, and have their own record label. With Constant Contact, they reach fans through email, social media, and more.

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  • Customer Spotlight
Nick_S
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From homemade hot sauces to community impact, meet Gindo's Spice of Life. Get ready for a flavorful journey that's changing lives, one spicy bottle at a time.

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Amanda_S.
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Learn how Lexany Rivera uses tools like segmentation and integrations to help the Rochester Lilac Festival bloom!

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  • Customer Spotlight
Abigail_S
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Learn how Wellington Brewery used automation to net an extra $36,000!

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Abigail_S
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Learn how Rochester International Jazz Festival used List Growth to ensure they communicated successfully with event attendees, vendors, sponsors, and everyone else on their email list!

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Abigail_S
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Danny Serpico is an athlete, a coach, and since 2010, he has been the owner and operator of Rip It Events located in Columbia, Maryland. Rip It Events started as a nonprofit organization to help athletes come together and raise money for charitable causes.

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  • Customer Spotlight
RJ_M.
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Email, events and social. Find out how these three key ingredients flavor the recipe for Flavorman's success.

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  • Customer Spotlight
Adrienne_B
3289 Views
3 Comments

Back in February of this year, the Stevie Awards were held in Las Vegas. The Stevie Award is a recognition presented by the American Business Awards for excellence in customer service (our team has won a few ourselves). Constant Contact won in all three categories that we were entered in and one of those winners was Barbara Frye, who won Gold for Front-Line Customer Service Professional of the Year. Barbara is a Process Improvement Analyst and heads our Close the Feedback Loop program. Have you filled out a product survey and left comments? Chances are that Barbara has probably read them!

 

I was lucky enough to be able to sit down with her and find out more about what she does and how important your voice and feedback is to her.

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  • Customer Spotlight
Upcoming Webinars
Feb 29
Crafting the Right Content Mix: Ideas to Inspire Your Digital Marketing
2PM - 3PM EST