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Excess Billing

Occasional Visitor

Excess Billing

Hi Since the last 2 occasions I see that there is an additional INR 1243.99 (USD 17-18) is getting deducted from my account. Can you check and confirm, this seems to be an excess billing over and above my existing which is the standard pricing for 5001 - 10000 email address. Probal

1 REPLY 1
CTCT Employee

Re: Excess Billing

Hello @ProbalC4,

 

Thank you for contacting us today! Due to security concerns, I am unable to discuss any details of account specific billing. I would recommend printing off invoices with details in order to see if you can find some identification as to what the charge was for.  Please let us know if you need anything else.

 


Briody_W
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