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Some customers are seeing intermittent errors when attempting to upload a new image or insert an image into their email. While we look into getting this fixed we have found if you try to reattempt your previous action, the image will be visible. We apologize for this inconvenience.

calling billing

calling billing

I have called three times, each time I was told billing is busy and have been disconnected.
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CTCT Employee

Re: calling billing

Hi @patriciap2638,


I'm very sorry for any troubles you've experienced contacting Billing Support. We do have representatives available Monday-Friday, 7am-9pm ET. Please know that occasionally there can be a short wait if call volumes are unusually high. If you're available to call right now I can see that there are curently no customers holding for Billing Support and the line is completely open to take your call.

Nichelle M
Community & Social Media Support

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