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we have less than 5000 email contacts... how can we get our billing lowered

Occasional Visitor

we have less than 5000 email contacts... how can we get our billing lowered

how can we get our billing lowered
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1 REPLY 1
Moderator

Re: we have less than 5000 email contacts... how can we get our billing lowered

Hi @BrynC11 

 

I can understand how important the billing on your account is! For your account security we are unable to go into an account's billing details here in the Community. However if you believe you are being charged for the wrong contact level, our Billing Support is available by phone. These agents can help look into this further for you and even manually adjust your pricing level if needed.


Frankie.P
Community & Social Media Support

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