I have a couple questions about resending to non-openers that I can't find answers to in the documentation. First, when you do a re-send, does it include subscribers whose mail bounced in the first send? Second, does it include new subscribers since the first email was sent? (They would not technically be "non-openers" since it wasn't sent to them.) If it does NOT include these new subscribers, is there a way to include them in the same re-send or do you have to do it separately?
Hello @rcppubs23 ,
Yes to the first if their bounce has been corrected, no to the second. Chances are, however that if a contact bounces the first time, it's going to bounce on resends. If you need to resend an email to newly added contacts, I'd advise the Resend to New Contacts option, or doing a quicksend if it's very few contacts.
We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.
Start HereSupport Tips
"There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will
See ArticleSupport Tips
"Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin
See ArticleSupport Tips
"Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick
See Article