About MichaelH31

I understand that people unsubscribe. I also understand that sometimes people who have already unsubscribed give you their email address again. When you import a large list and you get like 200 contacts and you see that little red box that says like '2', why can't I click on that and see the actual names of the actual people that actually didn't get uploaded? Don't you think that would be something we'd want to know, so we can tell those people they couldn't be re-subscribed? So, all I can do now is export the entire list (another ludicrously long process in the new UI - thanks for removing the option to export only certain fields, jerks!) and manually compare that list to my original list. Thanks for once again making things more difficult. ... View more

Well, here's the problem. If I only need names and email addresses (for example), in the old UI, I used to be able to choose exactly what fields I wanted exported. Now I am forced to export EVERY FIELD. Want to know why it's so slow? That's why. Stop making me export fields I have no use for and let me choose which fields to export. Not only will that make the export faster (like it used to be), i won't have 50 fields I don't want or need in my exported Excel file to delete. ... View more

I have a contact that had nothing but an email address. I wanted to add all the other fields. So, I add her name, company, and title. Had to save that individually. Wanted to add her phone number. Added that and had to save that individually. Her address? Added that and had to save that individually. Oh, now additional fields, like ALL my custom fields? Added that and had to save EVERY SINGLE ONE individually. Can you see how ludicrous this is? I am making changes to one contact. Why do I have to save each-and-every-field-individually. I want to make all my changes, then save the whole page. Wouldn't you? I don't have to save every paragraph individually in Word. I don't have to save every cell individually in Excel. Why would I have to save every field individually on ONE SINGLE CONTACT all being updated at the same time. This is nuts. Why do you all want to keep adding time to my day? Your job is to make my job quicker and easier, not harder and take more time. Fail. ... View more

Why on earth do I have to check "I have permission to email these contacts" every single time I update contacts, especially when I'm just updating EXISTING contacts. Thanks for yet another new mouseclick to make my job harder for no reason. My fuse with the new CC contact UI is getting very short. ... View more

I am uploading nothing but existing email addresses (no other info) to a new list from an Excel file. 5,000 emails. This used to take about 2 minutes. I've been sitting here for over 10 and it's only half way done. This is my 12th 'feedback' issue in 2 days. You people really f'd up this update in all sorts of ways. We've already initiated a team internally to look for alternatives to Constant Contact in preparation for canceling our contract. ... View more

Importing and exporting lists to and from CSV & Excel sheets IS SO SLOW. You're wasting my time. I have other things to do. This is not acceptable. Fix it. ... View more

Why the hell would you think that having my Email Lists in alphabetical order would be the way I'd want them, with no other option? I keep my lists in priority order, in the order I actually USE them, which - shocking - is NOT alphabetically. Thanks for screwing up my list order and not letting me change it. I don't want my email lists in alphabetical order, that doesn't help me at all. Thanks for making my job harder. Fix this. Put my email lists back in the order that I want them so I can use the ones I actually use most at the top and keep the rest of the lists in logical order. You keep making changes to the UI - way too many - and making it worse. My team wants me to find a new email provider, and I just might listen to them if you keep making your product harder to use. ... View more

So with the new UI, in both places you can choose from your lists - when adding a new contact and when selecting lists to send an email to - the list of lists comes up one way... alphabetical order. That's ridiculous. I spent a lot of time ordering my lists in List Properties so I have the ones I need and use often at the top. Guess what? That's NOT in alphabetical order. Why wouldn't you let us choose how we want them shown? So far, you've doubled the time it takes to make lists to send and add contacts. Good job making your poor UI worse. I want to choose my lists from MY priority order, not yours. Please fix asap. ... View more

I want to search within email addresses. I can't narrow the search from the Search Box to just emails (if I look for 'state' I get state in everything, not just email... too many results). When I click advanced search to search just in the email field, I can choose 'starting with', 'ending with', etc from the dropdown, BUT NOT 'INCLUDING'?? So I can't search for 'state' within just email addresses at all. So so dumb. ... View more

My government contacts have very long company names (nearly all the 50 allowed characters). Why is the column with Company Name in 'My Contact' so freakin small? It looks ridiculous and makes finding what you're looking for very hard. I have these huge rows of words broken in half covering 5 or 6 lines. Not letting the user adjust column width is just wrong. ... View more