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About Richard_M
Richard_M
Regular Advisor
since
02-15-2011
07-28-2012
30
Posts
1
Kudos
3
Solutions
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05-11-2012
04:00 PM
Hi,
Removed contacts are stored permanently in your account. They cannot be deleted completely.
Removed contacts can be made active again, but you have to update them (using the PUT method) instead of adding them anew (using the POST method). You perform the PUT against the URL containing the contact's ID, like this:
https://api.constantcontact.com/ws/customers/{username}/contacts/{contact-id}
A technique for fitlering them out is to just query the active contacts in your account, with a URL like this:
https://api.constantcontact.com/ws/customers/{username}/lists/active/members
I'm not sure which wrapper or program getSubscribers is located in, so I cannot provide help for that specific function without knowing the code that makes up the function.
Thanks,
... View more
05-03-2012
06:55 PM
Hi,
Whenever a contact opts out, they are added to the Do Not Mail List. Our system won't let you add an opted out contact to another list, unless the OptInSource node is set to ACTION_BY_CONTACT in a PUT request. Further, our system will not let you mail to any contacts on the Do-Not-Mail List.
If you are performing a GET on the URL, you will reference the status node to see if they're opted out. Specifically, an opted out contact will have this XML in their entry: <Status>Do Not Mail</Status>.
... View more
04-30-2012
08:17 PM
Hi,
Sorry for the inconvenience, but I sent you some questions via e-mail and a private forum message. We need to have those questions answered before we can enable scheduling in your account.
You can check your private messages by clicking on the little envelope to the right of the word Help in the upper-right portion of your screen. It is under the yellow bar and above Subscriptions. So, in the upper-right you have your name, then My Settings, then Help, then the envelope.
... View more
04-27-2012
04:37 PM
Hi,
What are you using the API for (for example, adding contacts)? Could you post the code you are using for us to look at (with any passwords and API keys removed, of course). Does the issue happen at certain times of the day or certain days?
Thanks,
... View more
04-27-2012
01:31 PM
Hi Surya,
Performing the task can be done in PHP with the help of our wrapper. See the following page for instructions on doing that:
https://github.com/ctctsupport/ctct_php_library/wiki/ContactLists
The PHP wrapper can be downloaded from the following page:
https://github.com/ctctsupport/ctct_php_library/zipball/master
The following page describes how creating a list works in our API:
http://community.constantcontact.com/t5/Documentation/Creating-a-New-List/ba-p/25069
... View more
04-24-2012
07:05 PM
Hi Rachel, The key to importing custom fields with anchor tags is to ensure each heading in your spreadsheet matches our field names exactly. So, for example, the column containing the first column would be named Custom field 1. Likewise, you would name the column for their e-mail Email Address. The goal is to skip the step where our wizard asks you to label your data, because the anchor tag is displayed as HTML on that page, thus causing issues with the import process.
... View more
04-24-2012
05:13 PM
I just sent you a private forum message. We need to collect some information before enabling scheduling in an account. Thanks,
... View more
04-24-2012
03:24 PM
Hi, If your site supports PHP, you can use the Constant Contact signup-form generator: http://community.constantcontact.com/t5/Documentation/Constant-Contact-Signup-Form-Generator-CCSFG/ba-p/25033 During the setup process, it asks you where visitors should be taken after subscribing. It's just one form, as well. You can also use the sample forms located at the following URL: http://community.constantcontact.com/t5/Documentation/Code-Samples/ba-p/25019 We have sample forms available in PHP, ASP.NET, and ColdFusion. Thanks,
... View more
04-24-2012
01:52 PM
Hi, Your API key currently does not have permission to schedule and send. I just e-mailed you some questions about it. Once we get those answered, I can enable your key for scheduling and send you the scheduling documentation. Thanks,
... View more
04-23-2012
01:48 PM
Hi, That API key is valid. Usually when you do not have permission to access a certain resource, you will get a 401 error, instead of a 400 one. I would double-check the list number. If you visit https://api.constantcontact.com/ws/customers/shipcarsnow1/lists and view the source of the page, you will see the list numbers inside each ID node. I would also try inputting your XML into the REST client: http://community.constantcontact.com/t5/Documentation/How-To-Use-RESTClient/ba-p/24915. The REST client will give you details about exactly what kind of 400 error you are getting in the Body tab of the bottom pane in the application. It is also a good way to determine if the issue is the XML or the server-side code that is causing the issue.
... View more
04-23-2012
05:35 AM
Hi, Unfortunately, updating event information is not supported at this time. You can update registrants, but not the event itself. I will put in a request in our developer forum for that feature on your behalf.
... View more
04-20-2012
02:03 PM
The XML content posted above is different from the original XML. I found these errors in the new XML: The </id> closing tag needs to be on the same line as <id>. The left-angle brackets inside PermissionReminderText, EmailContent, and EmailTextContent need to be converted to< enttites. So, here is how the new XML should look: <?xml version="1.0" encoding="UTF-8"?>
<entry xmlns="http://www.w3.org/2005/Atom">
<link href="/ws/customers/shipcarsnow1/campaigns" rel="edit"/>
<id>http://api.constantcontact.com/ws/customers/shipcarsnow1/campaigns</id>
<title type="text">API Test Email</title>
<updated>2009-10-19T18:34:53.105Z</updated>
<author>
<name>Constant Contact</name>
</author>
<content type="application/vnd.ctct+xml">
<Campaign xmlns="http://ws.constantcontact.com/ns/1.0/"
id="http://api.constantcontact.com/ws/customers/shipcarsnow1/campaigns/1111122233">
<Name>API Test Email</Name>
<Status>Draft</Status>
<Date>2009-10-19T18:34:53.105Z</Date>
<Subject>ShipCarsNow Test</Subject>
<FromName>ShipCarsNow Test</FromName>
<ViewAsWebpage>NO</ViewAsWebpage>
<ViewAsWebpageLinkText/>
<ViewAsWebpageText/>
<PermissionReminder>YES</PermissionReminder>
<PermissionReminderText>
You're receiving this email because of your relationship with ctct.
Please
<ConfirmOptin>
<a style="color:#0000ff;">confirm</a>
</ConfirmOptin>
your continued interest in receiving email from us.
</PermissionReminderText>
<GreetingSalutation>Dear</GreetingSalutation>
<GreetingName>FirstName</GreetingName>
<GreetingString>Greetings!</GreetingString>
<OrganizationName>ShipCarsnow</OrganizationName>
<OrganizationAddress1>123 wsw st</OrganizationAddress1>
<OrganizationAddress2/>
<OrganizationAddress3/>
<OrganizationCity>OMAHA</OrganizationCity>
<OrganizationState>NE</OrganizationState>
<OrganizationInternationalState/>
<OrganizationCountry>US</OrganizationCountry>
<OrganizationPostalCode>32423</OrganizationPostalCode>
<IncludeForwardEmail>NO</IncludeForwardEmail>
<ForwardEmailLinkText/>
<IncludeSubscribeLink>NO</IncludeSubscribeLink>
<SubscribeLinkText/>
<EmailContentFormat>HTML</EmailContentFormat>
<EmailContent>
<html lang="en" xml:lang="en" xmlns="http://www.w3.org/1999/xhtml"
xmlns:cctd="http://www.constantcontact.com/cctd">
<body>
<CopyRight>Copyright (c) 1996-2009 Constant Contact. All rights
reserved. Except as permitted under a separate written agreement
with Constant Contact, neither the Constant Contact software, nor
any content that appears on any Constant Contact site, including
but not limited to, web pages, newsletters, or templates may be
reproduced, republished, repurposed, or distributed without the
prior written permission of Constant Contact. For inquiries
regarding reproduction or distribution of any Constant Contact
material, please contact slboucher@shipcarsnow.com.
</CopyRight>
<OpenTracking/>
<!-- Do NOT delete previous line if you want to get statistics on the
number of opened emails -->
<CustomBlock name="letter.intro" title="Personalization">
<Greeting/>
</CustomBlock>
</body>
</html>
</EmailContent>
<EmailTextContent>
<Text>This is the text version.</Text>
</EmailTextContent>
<StyleSheet/>
<ContactLists>
<ContactList
id="http://api.constantcontact.com/ws/customers/shipcarsnow1/lists/170">
<link xmlns="http://www.w3.org/2005/Atom" href="/ws/customers/shipcarsnow1/lists/170"
rel="self"/>
</ContactList>
</ContactLists>
<FromEmail>
<Email
id="http://api.constantcontact.com/ws/customers/shipcarsnow1/settings/emailaddresses/8">
<link xmlns="http://www.w3.org/2005/Atom"
href="/ws/customers/shipcarsnow1/settings/emailaddresses/8" rel="self"/>
</Email>
<EmailAddress>slboucher@shipcarsnow.com</EmailAddress>
</FromEmail>
<ReplyToEmail>
<Email
id="http://api.constantcontact.com/ws/customers/shipcarsnow1/settings/emailaddresses/8">
<link xmlns="http://www.w3.org/2005/Atom"
href="/ws/customers/shipcarsnow1/settings/emailaddresses/8" rel="self"/>
</Email>
<EmailAddress>slboucher@shipcarsnow.com</EmailAddress>
</ReplyToEmail>
</Campaign>
</content>
<source>
<id>http://api.constantcontact.com/ws/customers/shipcarsnow1/campaigns
</id>
<title type="text">Campaigns for customer: shipcarsnow1</title>
<link href="campaigns"/>
<link href="campaigns" rel="self"/>
<author>
<name>shipcarsnow1</name>
</author>
<updated>2009-10-19T19:36:12.622Z</updated>
</source>
</entry>
... View more
04-19-2012
06:11 PM
The rdevapa@upcontractor.up.com address is not a verified address in your account. Our system will return a 400 error if you try to specify a from address that is not verified. You can get the address numbers and the address of each verified contact from the following URL: https://api.constantcontact.com/ws/customers/shipcarsnow1/settings/emailaddresses Just visit that URL and enter in your API key, followed by a percent sign and your user name in the user name box. Then, enter your password in the password box. Then, you can view the XML by viewing the source for the page. The correct number of the contacts is shown in the id node. Also, on Line 11 of your XML, there is an extra space. This: <Campaign xmlns="http://ws.constantcontact.com/ns/1.0/ " should be this: <Campaign xmlns="http://ws.constantcontact.com/ns/1.0/" I was able to successfully create a campaign using your XML after correcting the above issues
... View more
04-19-2012
03:18 PM
Hi, On lines 3 and 90 you are missing a space between rel and the quote before it. For example on Line 3, this code <link href="/ws/customers/shipcarsnow1/campaigns"rel="edit"/> should be this: <link href="/ws/customers/shipcarsnow1/campaigns" rel="edit"/> Likewise, on Line 90, this: <link href="campaigns"rel="self"/> should be this. <link href="campaigns" rel="self"/> Regards,
... View more
04-16-2012
05:44 PM
Hi Michael, We have some sample code you can use that will accomplish that goal: http://community.constantcontact.com/t5/Documentation/Code-Samples/ba-p/25019. Which kind of server-side scripting technology does your server use (e.g., PHP, ASP.NET, etc.)? You can definitely grab the content from a SQL Server database as well. Is your form already built? If it is, I would look at using one of the libraries. If it is not, then the signup-form generator or sample forms might be a better option. Thanks,
... View more
04-16-2012
03:50 PM
Hi Sally, Sorry for the delays you have been experiencing. We did have some issues of long response times earlier, but they should be resolved now. Please try again and let us know if the response times are still longer than usual. If they are still too long, please tell us the response times you are currently experiencing as well as send us the XML or PHP you are using to send content to our servers. Regards,
... View more
03-28-2012
05:46 PM
Hi Meredith, Not a problem. In the CCSFG and CCSForms folders there is a config.php file you can edit in a text editor. Line 6 should look like this: var $contact_lists = array("Golf_Sweepstakes_HT"); If you wanted them to join the SweepsHPOC list instead, the code would look like this: var $contact_lists = array("SweepsHPOC"); Regards,
... View more
03-28-2012
03:35 PM
Also, I should mention that the contacts are being added to the mfarmer1 account. I noticed that your company has two accounts, so that's why I mention that.
... View more
03-28-2012
03:29 PM
When a contact has been added successfully to your list, the form tries to take them to a page -- thankyou.html -- to thank them for joining. The problem is the thankyou.html file is not on the server. So, if you place that file in the CCSFG folder, the second form will work. To illustrate, visit http://www.boomkinproductions.com/SP/CCSFG/index.html and type in an address (something random) that isn't on your list and then submit the form. Then, log into your Constant Contact account and click on Contacts. Then, type in an address in the search box and click on Search and you will see that the contact is now on the Golf_Sweepstakes_HT list. I hadn't tested the first form (http://boomkinproductions.com/SP/CCSForms/) earlier, but I just did and received the following message: "THANK YOU! You will be notified if you are a winner." I logged in to your account and found that I was now on the Golf_Sweepstakes_HT list.. So, to recap, the second form appears to work, but just displays an error message because it can't findthankyou.html . The first form appears to work and not display an error message. What happens when you try to join using the http://boomkinproductions.com/SP/CCSForms/ form?
... View more
03-28-2012
02:06 PM
Hi Meredith, The form at http://boomkinproductions.com/SP/CCSFG/ does appear to be working. The only issue is that the success page -- http://www.boomkinproductions.com/SP/CCSFG/thankyou.html -- does not exist. So, if you create that page, the form should work more smoothly.
... View more
03-20-2012
04:31 PM
1 Kudo
Hi Stephen, I notice in your XML that many of the tags are all lower-case. However, XML is case sensitive. So, for example, you have <optinsource>, but the correct casing is <OptInSource>. Our XML elements are camel cased. Regards,
... View more
03-16-2012
06:05 PM
Hi Bonnie, The correct syntax for casting the request in C# is the following: HttpWebRequest request = WebRequest.Create(uri) as HttpWebRequest; Also, we do have a C# wrapper and sample forms listed on the following page: http://community.constantcontact.com/t5/Documentation/Code-Samples/ba-p/25019. Using that should save you some time.
... View more
12-30-2011
07:03 PM
Hi Marietjie, It looks like you are using the older Site Visitor API for this script. We recommend switching to the new API in order to ensure continued functionality. I have written you a new function that you can use: Public Function AddUserToConstantContactList(ByVal UserEmailAddress As String, ByVal ContactListNumber As Integer) As String
Try
Dim xml As String
xml = "<?xml version='1.0' encoding='utf-8' ?>" & _
"<entry xmlns='http://www.w3.org/2005/Atom'>" & _
"<title type='text'></title>" & _
"<updated>2008-07-23T14:21:06.407Z</updated>" & _
"<author></author>" & _
"<id>data:,none</id>" & _
"<summary type='text'>Contact</summary>" & _
"<content type='application/vnd.ctct+xml'>" & _
"<Contact xmlns='http://ws.constantcontact.com/ns/1.0/'>" & _
"<EmailAddress>" & UserEmailAddress.ToString() & "</EmailAddress>" & _
"<OptInSource>ACTION_BY_CONTACT</OptInSource>" & _
"<ContactLists>" & _
"<ContactList id='http://api.constantcontact.com/ws/customers/dentalladies/lists/" + ContactListNumber.ToString() + "'/>" & _
"</ContactLists>" & _
"</Contact>" & _
"</content>" & _
"</entry>"
' Set up the request
Dim request As HttpWebRequest
request = WebRequest.Create("https://api.constantcontact.com/ws/customers/dentalladies/contacts")
Dim byteData As Byte() = UTF8Encoding.UTF8.GetBytes(xml.ToString())
request.Method = "POST"
request.ContentType = "application/atom+xml"
request.ContentLength = byteData.Length
request.Credentials = New NetworkCredential("Your API key%your user name", "your password")
' Send the request
Dim postStream As Stream
postStream = request.GetRequestStream()
postStream.Write(byteData, 0, byteData.Length)
Dim response As HttpWebResponse
response = request.GetResponse()
Catch ex As WebException
Return ex.ToString
End Try
End Function Also, the new API uses numbers to specify the list. So, you will need to pass in the number of the list to the function as a string.
... View more
12-21-2011
09:03 PM
Hi Lauren, I was able to get your code to work, but I had to change this curl_setopt($ch, CURLOPT_HTTPHEADER, array('Content-Type: text/xml')); to this: curl_setopt($ch, CURLOPT_HTTPHEADER, array('Content-Type: application/atom+xml', 'Content-Length: ' . strlen($xmlMessage))); I also added these fields: curl_setopt($ch, CURLOPT_USERPWD, 'My API key%my user name:my password');
curl_setopt($ch, CURLOPT_URL, $URL);
curl_setopt($ch, CURLOPT_HEADER, 0);
curl_setopt($ch, CURLOPT_USERAGENT, "Mozilla/4.0 (compatible; MSIE 5.01; Windows NT 5.0)");
curl_setopt($ch, CURLOPT_HTTPAUTH, CURLAUTH_BASIC); I also replaced the items in the $URL variable that are currently enclosed in angle brackets with the appropriate information. Also ensure that your API key and password are entered correctly and that the URL is correct. Regards,
... View more
12-20-2011
04:21 PM
Hi Jeannie, Unfortunately not. Most of the variables are passed via POST rather than GET and a lot of the content on the form is generated using JavaScript. POST requests are generated using a <form> tag and many e-mail clients (e.g., Outlook 2007, Yahoo! Classic, Hotmail) will disable the functionality of HTML forms in e-mails. Regards,
... View more
12-19-2011
06:39 PM
Hi Jeannie, Unfortunately, you cannot register someone using the event API. A summary of what registrant functions you can perform are listed at the following URL: http://community.constantcontact.com/t5/Documentation/Managing-Registrants-and-Guests/ba-p/25097. However, me may be adding that functionality at a future date. So, I encourage you to subscribe to our newsletter at http://developer.constantcontact.com/ for updates on this functionality. (The signup box is located on the right-hand side.) Regards,
... View more
08-03-2011
02:57 AM
Hi Sam, Whenever you remove a contact, they are put on the Removed List. In order to make them active again, you must update the contact instead of recreating it. See this page for more information. Regards,
... View more
07-28-2011
03:55 PM
Hi Veena, Try moving the </OptInSource> closing tag up a line and see if it helps. Here is what it would look like: <OptInSource>ACTION_BY_CUSTOMER</OptInSource> Let us know if that fixes the issue. Regards,
... View more
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