About GillianB79

GillianB79 · ‎06-06-2019

It turned out that our tech support company had just implemented a strict DMARC policy on our email server without telling us. I convinced them to follow the steps in "Self-Publishing for Authentication" to update our DNS records and that seems to have done the trick. Open rates back up and emails going to inboxes.

GillianB79 · ‎05-29-2019

After years of using CC, all of our emails are suddenly going to folks' Junk folders. Even for folks who've been receiving them for years. This is widespread. Our open rates just plunged from the upper 30% to 12%. I don't even see my own emails--they go to MY junk folder!

GillianB79 · ‎05-29-2019

I haven't heard reports of the warning--but all of a sudden all of our Constant Contact posts are ending up in people's Junk folders, even though we've been using CC for years and have proper DMARC settings, a domain-level email address, etc. So something has changed on your end fairly recently. @TitoA5 wrote: Hi, Have your team find out a solution for this Gmail warming? There are a lot of customers that use gmail and is annoying to see that message of supplantig identity. Thanks, Tito A.

About GillianB79

Re: All our emails suddenly going to Junk after ye...

All our emails suddenly going to Junk after years ...

Re: E-mail are getting warning in G-Mail