About dougc086

dougc086 · ‎05-09-2024

We are having a problem. When someone signs up a person (i.e. Sally) to our newsletter - they get to be added on their list. (i.e. Bob gets Sally to sign up so they go on Bob's list.) But the problem is if Sally then buys something in our store two months later - we add all new customers to our "general update" newsletter list. So now Sally is getting a duplicate email from us each month. The general one and Bob's! (They are almost identical newsletters). This is a problem! And we have no way of knowing that the new store customers were already on our database **unless we check each new customer individually.** That is way too much time to spend. We used to be with Vertical Response and they had a box to check "Do not overwrite old data if already on database". Can that be done with Constant Contact? if not - the developers need to make that an option. Thank you, Douglas

dougc086 · ‎03-31-2020

when we upload contacts from orders - sometimes the people are already on there from old orders years ago. We upload new orders with a note of the date (month) uploaded. So, if they are already on there from say, 2018.... then our new upload with a note of "March 2020" will make it look like she is a new customer. (And we cannot check each new order to see if they are already on the database.) Therefore - can there be a way to upload with an option "if contact exists - do not add." Thank you.

Can you make a way for new contacts upload lists t...

uploading contacts