I came into the forum to ask this very question. I too want to delete people who are not opening my emails. I have averaged about 2400 contacts since signing up with CC. Yet, I only get about 10 - 15% opens depending on the topic. I have asked several people who also use CC what their open rate is and it seems to be the average across the board, which leaves me to believe a lot of emails are either not making it to the intended recipients, or are being dumped into spam folders automatically. Whatever the reason, I would rather pay for the 240 - 300 people who consistently open and forward my emails, than to pay for 2100, that are not. The extra $15 a month may not seem like much to some, but for me it is alot, x's 12 that's $180 a year I am flushing down the toilet. This is why I will not recommend CC to others. I love everything else about the product but this issue is a deal-breaker. I am trying to connect with a former co-worker who had a macro that allowed us to compare data in multiple rows of a spreadsheet, thereby isolating the "single" records. This woul make it easier to delete the unused emails adresses. If I get the info I was share. In the meantime, I'll do downloads, sorts, and then delete one-by-one.
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