About KellyH048

William D - I am not able to find the contact in any status in my system, but it will not allow me to add the person back.  I have searched all statuses of contacts and the person is not listed.  I search for the email and it's NOT FOUND, but when I try to add it, it says it already exists.  It's pretty important that I get this person back on the list.  Is there someone else who can review this situation and assist me?  The contact was accidentally DELETED and I cannot add them back as a contact. thanks ... View more

William D - Thank you for your reply.  When I try to add the deleted contact's email back, I receive the message "Please review the field below and correct any issues."   The email is highlighted with the message: "This email already exists in your account."    With these two messages, I am NOT able to re-add the contact.  The system does not allow me to add back a deleted email address, and I really need to do this, as it is a key contact and the email was deleted accidentally.  Your assistance is appreciated.   ... View more

Hi Zoe, Thanks for the response.  Unfortunately, as I noted in my original question, the contact was DELETED not just unsubscribed.  Is there a way to add the deleted contact back to our list of contacts?  Thanks so much! ... View more

Hi! A contact accidentally unsubscribed and we were trying to get them resubscribed.  In the process of try to get them resubscribed, the contact was accidentally deleted.  Now we cannot add the email back to our contacts.  What do we do? Thanks!   ... View more