About BillV0782

Thanks for the response, Frankie.    In light of the pandemic and the loosening of some of the restrictions regarding telemedicine by the governments around the world, I hope that your Policies and Terms Of Service will evolve as well.   Because of the antiquated policies, we had to go to instead. Although they are less expensive than Constant Contacts, they were not our first choice.   ... View more

I agree, Jackie.  As a non-profit, mail-order pharmacy that plays an important role in the healthcare safety net, the hundreds of free and charitable clinics and doctors that serve the poor rely on our services.  The FCC/DEA as well as social media have strict limitation on advertising of prescription medications (which we follow) so the ability to directly update our patients and prescribers on program updates and new medications is crucial.  We've never had this issue with any of the other email marketing services.  It is especially frustrating because every single email is either a patient, healthcare provider, or someone who requested to get the monthly update.  We tried to explain this to CC, but they fell back on their outdated policy that blanketed included these type emails as typically associated with spam.    When asked how I could request an updating of this policy, they referred me to this forum. I guess we'll see if there is an official response!   ... View more