About TheresaB689

My ONE client is a small service provider (wedding officiant). We'd like to survey his SMALL list of email contacts (100), but the survey upgrade feature is cost prohibitive. My only alternative seems to be to drive traffic to his Facebook page and have people enter their responses there, but we all know that's too much work to ask of the consumer. It's a four question survey so it's not elaborate.   Any suggestions?  He really likes CC but agrees the cost to upgrade for this one-time activity is outside reason.   Theresa ... View more

I made the mistake of using the "most" and "least" engaged lists or segments offered by CContact (CC). Now I'm finding about one-third of my list didn't get two in my series of emails. I've had to manually export each segment (thank goodness it's only a list of 100) and create an excel file to try to find the missing 30. Why can't CC tell me who on my list by user/record has received my emails. I mean it's a database. I now have to compare those 30 to the unsubscribe list to make sure none of them are on it before I can figure out how to catch them up with the fourth in my series of emails. If I could click on their record individually and see they received 1-3 and not the 4th, I would have saved myself some major time tonight. This is my part time job so I can only work on it nights and weekends.   I'm nota newbie to CC. I know how to use it. But thos most and least engaged segments they offer should come with a large WARNING icon or message. ... View more

I've been getting this error since Saturday. I'm trying to sign up to set up an email series for a client. Trying to remind myself how to use this system. If I PAY for the account first, will I  be able to continue? This experience isn't inspiring a lot of confidence in a brand I chose because I was familiar with it and trusted it. ... View more