I had to download all my lists and clean them up in a spreadsheet on my desktop. A simple task like ensuring no duplicates between email lists took a day. I already hear you chirping in and saying but we don't duplicate emails for a contact. YES only if I send out one huge email using all the lists. I send out an email with a salesperson's individual name to their individual email list (the optimum way). There may be duplicates between salespeople's email list (is that surprising?) . Your duplication tools DID NOT MEET my needs. I tried and had to ask for someone to reset my contacts. OBTW they waited two days and reset it back to the wrong lists.
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