I was very disappointed to see where the survey has gone from what it was at one time (previously had numerous capabilities). I am a long time customer and this has left me with no choice but look at other software. Features that are missing are a simple contact form (I now need to enter a text block for every line I need, so name, company, title, address becomes very long). Before there was logic if someone answered a question a different could pop up based on that answer. Also, I was able to customize a question to rank their response - so a question could have multiple responses and consolidate under one question (e.g. When it comes to product selection, rate the following -- and then list a variety of areas and have them rank how important they are such as: brand, warranty, cost, etc) In the new format each one has to be a separate question. So in a nutshell, bringing back what you once had would be helpful and what you currently have is too basic.
... View more