About Ray_Higgins

Ray_Higgins · ‎07-02-2014

That's right. When I was gone for three weeks and he sent his usual Sunday afternoon emails using his own computer and Outlook, he received the "out of office" auto-replies. When we send it usuing CtCt he doesn't. It only started happening a few months ago and we can't see how that suddenly happened. I suspect he changed his firewall or security settings on his PC. I can't think of anything else. He usues an AOL email address and I haven't heard other AOL users having that issue. @Clique_Marketing wrote: Ray, Not really following this. Do you mean when he sends through CTCT the addresses that used to come as out of office to his reply to address are no longer coming back through the CTCT system? Tony Schaefer Let us consult with you on your project Accredited CTCT GOLD Solution Provider Constant Contact All Star 2009-2010-2011-2012 www.cliquemarketing.biz

Ray_Higgins · ‎06-24-2014

I have a client who suddenly doesn't receive his out-of-office or vacation auto-responses. He uses an AOL email address and sends from a PC. Anyone have any idea why that happened?

Ray_Higgins · ‎05-30-2012

One "work around" is to copy from Word to notpad and then copy again to Constant Contact. Because MS Outlook uses MS Word to display an email, everything is broken into pages and that gives you the same grief that inserting a photo into a word document does. The best answer for that is to send yourself a lot of proofs to be sure your photo is in the right position. Resizing the photo and adding or decreasing padding hleps too. Just some thoughts.

Ray_Higgins · ‎07-28-2011

Thank you Jarrad, However, I found that when you "remove" someone you have only two choices: "Remove them from just this list" or "Remove them from all lists." So, I must remove them from "all lists" and then upload them back to the original master list as well as the A or B list from which I removed them. Thank you for your help. It is convoluted but it works!

Ray_Higgins · ‎07-28-2011

Whew! I'm getting my head around it. Create two blank lists: A and B. Make a copy (merge) of the original master list. Populate Lists A and B and export them. Then "Remove" them (which leaves the original master and the merged copy master untouched?) ....can you call me? Thanks!

Ray_Higgins · ‎07-28-2011

Hi Jarrad, I did just that but my client wants me to make two lists n=250 from 28,000 subscribers. Then he wants me to do an A/B test on those two lists. In 12 hours he wants to decide which copy proved better. Then he wants to use that format to send to the whole population. How do I pull two lists of 250 each without sending them an email twice? ...once with the test and once when we do the full send?

Ray_Higgins · ‎07-27-2011

I want to start testing subject lines. I have a list of 24,000 subscribers about 18% open all the time. How do I create the list for the A:B test?

Ray_Higgins · ‎05-08-2011

Riis, what does that do for the email that is already sent?

Ray_Higgins · ‎04-22-2011

You can open the block, view the html (see the little icon in the upper right corner) select all and delete. That wipes out the block's formatting. Then go back to the normal edit view and type or paste in your copy and finally format it. I've seen extra hard returns show up after I have duplicated a block. So I go to the text after the extra hard return and backspace until I have gone past it. Then I can retype the missing copy. Normally it is just a few words. Be sure NOT to copy streight from a Word Document into an information block. Word will put formatting on your copy that will screw up the CC html editor. Copy first to "Note Pad" or some other text editor, and the copy and past from there. Does this help?

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About Ray_Higgins

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