I used to be able to download and print the email history for a specific contact, as i noted in my help request case #09690495 but that function is now gone replaced with the "engagement" tab. You removed a key function for me. In my industry I often need to be able to reference or show proof that someone opened or received the email notices we send. It does not seem like I can download or print the engagement record so it’s pretty useless. ... View more