The last time I sent an email that I wanted to personalize, I discovered that the generic greeting (for the subscribers whose first names we do not have) would not recognize an apostrophe. In place of the Dear {First name}, I wanted to say, "Dear Friend of St. Stephen's Church." Could not do it. I spent lots of time with customer support and they finally conceded they didn't know why it was happening and did not yet have a solution, but they'd work on it. Now it's time for a year-end giving email, and the same thing is happening. So I guess it's safe to say this issue is way down the list. I'm using a third generation editor, so can't look at the HTML. Anyone else have this issue and figured out a workaround? (Sorry--I'm not going to say "Dear Friend of St. Stephens Church" without the apostrophe.) Also, Constant Contact: an apostrophe is a pretty basic punctuation mark.
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